Irukandji Policies
Essential Policies for Your Visit
Everything you need to know before arriving at Irukandji can be found right here. From accessibility details to photo policies, filming guidelines, and our terms of entry, we’re committed to making your visit safe, enjoyable, and stress-free. Explore the information below to help you plan a smooth and memorable experience at our aquarium.
Access the Ocean’s Wonders
Designed to support all abilities
- Smooth ramps & pathways throughout.
- Wheelchair-friendly parking and toilets onsite.
- Discounted entry for Concession Card holders and free carer entry with a valid Companion Card.
Know Before You Go
Clear guidelines for a safe visit
- Important policies covering safety, refunds, behaviour and lagoon rules
- Visitor expectations to protect our animals and your experience
- Easy-to-follow information so you can plan with confidence
Snap Safely, Share the Experience
Simple guidelines for safe photography
- Personal photos welcome in approved areas allowing you to remember your experience
- Respect our animals by No flash or equipment that may distress them
- Clear rules for commercial or professional photography
Capture the Magic, Respect the Space
Safe, respectful filming at Irukandji
- Simple rules for filming, photography and commercial shoots
- Guidelines that prioritise animal welfare and visitor privacy
- Approval process for media, influencers and location requests
Important Information for All Guests
Keeping our guests, staff & animals safe
- Entry rules that ensure a safe, respectful environment
- Requirements for lagoon access, supervision and behaviour
- Conditions that protect our animals and support your experience