Our package allows a minimum of 10 paying customers (under 4 is not included in the 10). Party is limited to 50 people, for any extra please contact our staff. Parties over 20 people will be split in half for the tour as we only allow a maximum of 20 people in each pool at a time. Parties over 25 may need an increase in the catering when applicable.
You are welcome to bring decorations if you like. Please shop sustainably if purchasing disposable goods, think of re-usable, recycled non plastic disposables. Reminder balloons are not permitted inside.
Balloons are an extreme choking hazard for the fish, as a result we cannot allow them inside the building. They are also a massive cause of wildlife deaths in the ocean, so instead we recommend paper lanterns and streamers.
You are not permitted to bring your own wetsuits due to health reasons for the fish, please don’t use any lotions/repellents before swimming with our fish family and we cannot permit the use of snorkels not that the sharks are so friendly they are in danger when children’s feet start kicking. (The masks are permitted with out the snorkel as long as their feet stay of the ground).